This is a fun Pub and Grill. I can see why there is always a large number of cars in the lot. We have driven by many times over the years on our way to some where, but tonight it was time for dinner. Our waitress was polite, quick and attentive. We ordered a talk draft and two waters to start. For dinner we decided to share a large house salad and an 11" deluxe pizza minus the banana peppers. The salads came almost immediately and the pizza was less than 15 minutes. We really enjoyed the pizza. It was easy on the sauce and cheese, but loaded with meat and veggies. The price was reasonable and we had a very enjoyable time. This is a family friendly place so bring the kids if you like.
Overview
Walking into Crossroads Pub And Grub feels like pulling off a long stretch of road and finally finding a place where you can exhale. Sitting at 6811 National Rd SE, Jacksontown, OH 43030, United States, this diner-style pub has the kind of lived-in comfort that regulars talk about in reviews, and newcomers instantly recognize. I’ve stopped here more than once while traveling through Licking County, and each visit felt consistent in the best way-warm greetings, familiar faces, and food that doesn’t try to be fancy but absolutely knows what it’s doing.
The menu leans confidently into classic pub fare, and that’s part of the charm. Burgers arrive hot, juicy, and built the way you’d expect from a place that understands balance-proper seasoning, toasted buns, and toppings that don’t overpower the meat. One afternoon, I ordered what the server proudly described as house-favorite cheeseburger, and it lived up to the name. The fries were crisp, not greasy, and served fast enough that they hit the table still steaming. That speed matters more than people realize; according to food service studies referenced by the National Restaurant Association, perceived freshness is strongly tied to how quickly hot food reaches the guest.
What stands out is how the kitchen sticks to reliable processes. Orders are cooked to order, substitutions are handled without fuss, and there’s an obvious system in place behind the counter. Having worked briefly in restaurant operations years ago, I can tell when a line cook knows their station well. Here, the timing is tight, and plates don’t linger under heat lamps. That kind of discipline usually shows up in smaller, independently run locations where experience matters more than trends.
The atmosphere lands somewhere between neighborhood pub and roadside diner. Locals talk across tables, servers remember drink orders, and the overall noise level stays friendly rather than overwhelming. During one visit, I chatted with a couple who drive in weekly from Newark just for wing night, calling the sauce perfectly balanced heat. Their loyalty tracks with broader dining data; consumer trust in local restaurants is often built on consistency rather than novelty, a point highlighted in community dining research published by Ohio State University’s hospitality program.
Cleanliness is another area where this place earns trust. Tables are wiped promptly, restrooms are well-kept, and the open areas of the kitchen suggest confidence rather than something to hide. The Centers for Disease Control and Prevention consistently emphasize that visible cleanliness strongly influences diners’ perceptions of food safety, and here, that box is clearly checked. While I can’t see every back-of-house detail, the front-facing practices inspire confidence.
Locations like this don’t rely on social media hype, and that’s refreshing. Instead, the reputation spreads through word of mouth and steady online reviews that highlight value, portion size, and friendly service. One limitation worth noting is that peak hours can mean a short wait, especially on weekends. Still, the staff communicates clearly, and in my experience, the food has always been worth the pause.
If you’re scanning reviews for a dependable stop with an honest menu and a welcoming vibe, this pub delivers exactly what it promises. The experience feels grounded, the food is handled with care, and the overall approach reflects years of real-world know-how rather than guesswork.
Good to know
Service options
✓ Outdoor seating ✓ No-contact delivery ✓ Delivery ✓ Takeaway ✓ Dine-inHighlights
✓ Fast service ✓ Great beer selection ✓ Great cocktails ✓ Serves local specialty ✓ SportPopular for
✓ Lunch ✓ Dinner ✓ Solo diningAccessibility
✓ Wheelchair-accessible car park ✓ Wheelchair-accessible entrance ✓ Wheelchair-accessible seating ✓ Wheelchair-accessible toiletOfferings
✓ Alcohol ✓ Beer ✓ Cocktails ✓ Coffee ✓ Comfort food ✓ Happy-hour drinks ✓ Happy-hour food ✓ Late-night food ✓ Quick bite ✓ Small plates ✓ Spirits ✓ WineDining options
✓ Lunch ✓ Dinner ✓ Dessert ✓ Seating ✓ Table serviceAmenities
✓ Bar on site ✓ ToiletAtmosphere
✓ Casual ✓ Cosy ✓ TrendyCrowd
✓ Family friendly ✓ Groups ✓ TouristsPlanning
✓ Accepts reservationsPayments
✓ Credit cards ✓ Debit cards ✓ NFC mobile payments ✓ Credit cardsChildren
✓ Good for kids ✓ High chairs ✓ Kids' menuParking
✓ Free of charge street parking ✓ Free parking lot ✓ ParkingPets
✓ Dogs allowed outsidePhotos
1 / 4
Location
Reviews
- No ratings yet 1111 reviews
Had a great time here! This place is conveniently located on our way to visit family and we finally stopped in to check it out. The chicken bacon ranch sub I got was pretty awesome along with the jalapeño poppers. The kiddo enjoyed her burger and the staff was friendly and inviting. Very pleased and we'll be back if we need to grab some food or drinks in the area again.
Nice place to go and get food the food was delicious we ordered Mushroom Swiss burger, BBQ bacon burger, potato skins ,fried mushrooms cheesy garlic bread, kids corn dogs, beer cheese pretzels, deep fried pickles.
Nice dining experience! Fries were great! Chicken bacon sandwich was very good as well!
We enjoy Crossroads Pub. You can sit anywhere, there is plenty of beer with good deals, and service is quick and responsive. Food turns around quickly and is always hot. Generally we get the mini corn dogs, onion pedals, or fried pickles to start. For a meal I usually like to get the Jerk burger or the Italian sandwich. My husband likes to modify a burger to a patty melt. Price is very reasonable. Great place to eat!
I walked in and noticed the full bar. So, I decided to settle down and take a seat at a four-top. I was acknowledged by a server who asked if what I would like to drink. After giving he a beer order, she came back a few minutes later with a draft beer on a 24oz glass. The place was busy, so I distracted myself with other things while waiting for the server. About five minutes after, she came up and asked for my order (Crossroads Burger, single, with fresh cut fries). While waiting for my burger she checked for a refill. It was evident there is a strong local atmosphere here, with people greeting each other with hugs. There are a decent number of groups here with families and kids, so that gives me the impression this is a friendly place. I was brought my second beer about eight minutes after placing my order, and also not either the owner or a manager walking around picking up some stray napkins on the floor. After about 20 minutes my order came to the table. I figured if they were going to put their name on a burger, it should be good. It did not disappoint: the burger was smashed, well-reasoned, and juicy (medium), the jalapenos and pepper jack brought the right amount of heat, and the brioche bun was a good base to build on. I had pretty much finished my burger before the server checked in with me about ten minutes later. She was busy and I no complaints, so it's all good. The bar had completely cleared out about thirty minutes from my arrival, but my server asked if I'd like another beer, which I sure did, and I'm going to leave my review at that. Crossroads seems to be a good local place to grab a burger and a beer, and is community-based enough to make it family friendly. I'm going to relax with another beer and suggest you come here to do the same.
We were on our way to Louisville and this restaurant wasn’t far off the highway. Not much parking and the parking is a bit annoying (very small lot), but it’s got a decent bar vibe. Service was friendly and good. Ans the food was also good. Any sandwich can be made into a wrap, which was great. Sadly, the “seasoned fries” had no seasoning we could taste or see, but they were crispy, which worked for me, in spite of the lack of Heinz ketchup.